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Analysis of Conversion Rate in Alibaba Qwen AI E-Commerce Ecosystem

#ai_application #e_commerce #digital_transformation #alibaba #conversion_rate #business_efficiency #qwen
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January 20, 2026

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Based on the latest information I have searched, regarding the conversion rate improvement after Alibaba’s Qwen AI was integrated into its e-commerce ecosystem, public data currently reveals an

early yet promising situation
.

I. Current Status of Conversion Rate Improvement: No Significant Data Observed

According to a report from Beijing Business Daily on January 15, 2026,

“Qwen, which has access to Alibaba’s ‘full suite of businesses’, has not yet established a mature business model, and there has been no obvious improvement in incremental data such as conversion rates”
[1]. This means:

  • Qwen App currently has a monthly active user count of just 100 million, still in the
    early stage
    of product development [1]
  • Specific data on C-end conversion rate improvement has not been publicly disclosed or formed a scale effect yet
II. AI Tools for Merchants: Obvious Efficiency-Enhancing Results Achieved

Although data on Qwen’s C-end conversion rate is not clear, AI tools launched by Alibaba for merchants have achieved

clear efficiency-enhancing results
:

AI Tool/Function Effect Data Data Source
AI Universal Search, Pailitao, AI Recommend for Me
Double-digit growth in traffic matching efficiency
(over 10%)
Beijing Business Daily [1]
Business Manager (used by 5 million merchants)
Average 1.5-fold increase in operational efficiency
21st Century Business Herald [2]
Full-Site Promotion Tool (for small and medium-sized merchants)
Over 40% improvement in delivery efficiency
21st Century Business Herald [2]
AI-Driven Promotion
Year-on-year growth in guided transaction volume at the hundred-billion-yuan scale
, with new customers accounting for
over 80%
21st Century Business Herald [2]
III. Core Functions of Qwen AI E-Commerce Ecosystem

Qwen has now connected to Alibaba’s entire ecosystem, realizing a closed-loop model of

“front store, back factory”
:

  • One-sentence food delivery
    : Call Taobao Flash Sale and Alipay “AI Payment” to place an order with one click
  • One-sentence shopping
    : Intelligent recommendations based on Taobao’s product database, directly generating orders
  • One-sentence ticket booking
    : Integrates with Fliggy’s ticketing system to automatically push payment cards [3]
IV. Challenges and Prospects
Current Challenges:
  1. User habit cultivation
    : It takes a long time to educate users, and user intervention is still required for decision-making on high-priced products [1]
  2. Processing speed
    : Some users have feedback that “the process is too slow”, and efficiency needs to be improved [4]
  3. Platform ecosystem barriers
    : It mainly recommends products within Alibaba’s ecosystem, which may face criticism of “information cocoon” [1]
Future Prospects:
  • Zhao Zhenying, a researcher at the National Engineering Laboratory for E-Commerce Transaction Technology, believes that the integration of Qwen can realize “
    full-scenario services to enhance user dependence, extend user retention cycle, and maximize the monetization of lifetime value
    ” [1]
  • Alibaba CEO Yongming Wu has characterized the competition for AI entry points as a “
    survival-critical mandatory question
    ” [1]
  • According to McKinsey’s forecast, driven by AI agent commerce, the potential increment of the global retail market will reach
    $3 trillion to $5 trillion
    by 2030 [3]
V. Conclusion

At the current stage, Qwen AI has not yet achieved a significant direct improvement effect on e-commerce conversion rate
, mainly because the product is still in the early stage and user scale is still growing. However,
AI tools for merchants have demonstrated considerable efficiency-enhancing capabilities
, with traffic matching efficiency, operational efficiency, and delivery efficiency all seeing double-digit to multi-fold improvements.

As Qwen’s monthly active users exceed 100 million and continue to grow, coupled with Alibaba’s plan to access third-party platforms and launch an international version, improvement in conversion rate data is worth expecting in the future. As industry analysts said: “

At least this time, Alibaba AI has chosen the right direction
” [4].


References:

[1] Beijing Business Daily - “Alibaba Qwen Integrates into E-Commerce Giant to Seize Super Consumer Entry” (https://www.bbtnews.com.cn/2026/0115/581858.shtml)

[2] 21st Century Business Herald - “2025 China Technology New Trend: Tech Giants Invest Hundreds of Billions in AI to Compete for Super Entry Points” (https://m.21jingji.com/article/20251229/herald/ba4a35ad837f9dcbadc692503d4d24c5.html)

[3] Jiefang Daily - “A 100 Million MAU ‘Super Entry’ Born in Shanghai, Standing on Alibaba’s Shoulders” (https://www.jfdaily.com/news/detail?id=1052590)

[4] Everyone is a Product Manager - “Alibaba’s AI Has Finally Found the Right Direction” (https://www.woshipm.com/share/6327743.html)"

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